In-QPR digest this month, our focus is on digital transformation initiatives: cloud computing with QPR Cloud, Implement Consulting Group’s Process Mining journey, better UX design and new features in the QPR ProcessAnalyzer 2020.2 release, QPR ProcessAnalyzer recognized in Everest Group 2020 assessment, and more exciting news.
Read on below!
Remove On-Premises Expenses with QPR Cloud
In the last few years, cloud computing has revolutionized the digital transformation process for every enterprise thanks to its low-cost infrastructure and high-value development. If you aim to reduce the expenses of procuring and maintaining IT systems, and to ensure secure management of data in a scalable, high-performance environment, QPR Cloud is the solution for you.
QPR Cloud is hosted on Amazon Web Services (AWS), the world’s leading cloud computing platform used by high-sensitivity organizations such as the military and global banks. Our cloud-based system is compatible with all of QPR software solutions in Process Mining, Enterprise Architecture, Business Process Management, and Performance and Quality Management.
Find out more about how authentication, access control, and data security are handled on QPR Cloud!
Boost Productivity and Reduce Risks with Process Mining – Implement Consulting Group Success Story
Implement Consulting Group, a Scandinavian based consultancy with over 900 employees and offices across Europe, shared with us their Process Mining journey at QPR Conference 2019.
In our interview, Emil Hassing, Management Consultant, and Julie Blom Hansen, Senior Management Consultant, showed strong enthusiasm and hopeful expectations about their future achievements in digital transformation, driven by Process Mining.
Emil and Julie revealed how QPR ProcessAnalyzer helped their clients to boost productivity in the public sector, reduce risks in manufacturing and facilitate low-cost and risk-free ERP migration in a global finance department. They were also exceptionally impressed with QPR ProcessAnalyzer’s monumental potential in its Predictive Analysis.
“A colleague spent five months mapping a process, which we could have done within a week with Process Mining,” says Julie Blom Hansen.
“Predictive analysis in QPR ProcessAnalyzer is a game changer: you fix before the accidents happen,” says Emil Hassing.
Watch Implement Consulting Group’s full presentation, interview and read their success story here on our website.
QPR ProcessAnalyzer Recognized in Everest Group Process Mining PEAK Matrix® Assessment 2020
Everest Group has positioned QPR among the most promising vendors of Process Mining products in their 2020 assessment, which measures vision and capability of the products and their impact on the market. QPR ProcessAnalyzer is listed as a Major Contender in the Process Mining product category thanks to its ability to successfully deliver process excellence results.
“We are committed to concrete business value and long-term benefits. With over hundreds of implementations and proof-of-concepts over the past decade, we are well positioned to answer the increasing demand for process mining related services,” says Matti Erkheikki, Senior Vice President in Process Mining at QPR.
Continue reading this news article here on our website.
QPR Recognized in Gartner 2020 Market Guide for Digital Twin Portfolios and Enabling TechnologiesGartner has listed QPR Software as a Representative Provider of digital-twin enabling technologies in its Market Guide for Digital Twin Portfolios and Enabling Technologies.
Organizations around the world are using QPR ProcessAnalyzer to build DTOs by transforming raw data into vital insights of their business processes. As these insights are drawn from operational systems continuously and automatically, they provide a fact-based and flexible approach to the creation of a DTO, resulting in effective digital transformation, quick process excellence and better customer experience.
Continue reading this news article here on our website.
QPR ProcessAnalyzer 2020.2 – Enhanced Filtering
Register to our next release webinar – Enhanced Filtering with QPR ProcessAnalyzer 2020.2:
o Filter Editing ➡️ Save your process findings as filters. Specify a scope for more detailed analysis. Provide easy access to cases meeting certain characteristics.
o Path Analysis ➡️ Analyze process paths starting from (or ending to) any given event in order to detect and remove unnecessary process steps to maximize process efficiency.
o Flow Duration ➡️ 1. Understand and identify lead-times between activities. 2. Find the related root causes to make the process faster. 3. Identify RPA (Robotic Process Automation) opportunities. 4. Improve customer experience by shortening end-to-end process duration.
Continue reading about QPR ProcessAnalyzer 2020.2 here on our website.
ISO 9001 Quality System Certificate Renewal
In February, the Management System of QPR Software has been audited and found to be in accordance with ISO 9001:2015 standard.
The scope of this certification includes design, marketing and delivering software, services and solutions for Process Excellence.
Nina Ritonummi, Quality Director at QPR Software, excitedly explained the meaning of this certificate to QPR in terms of quality excellence and improvement using customer feedback.
On quality:
“For me, quality is the way of managing and developing an organization with goals of growing a successful business and keeping the customers happy.
On how ISO 9001 helps QPR to achieve quality excellence:
“ISO 9001 requires regular internal and external audits, which gives our process owners and employees the opportunities to evaluate their processes and discover what to improve.”
On using customer feedback to improve quality:
“Our consultants work closely with customers and have the possibility to get customer feedback on a daily basis. So, we regularly arrange project steering meetings with customers, where we can agree to have timely preventive or corrective actions together.”
Continue reading this news article here on our website.
Looking for More Customer Success Stories?
Visit our website’s customer page to see valuable customer success stories, such as:
o KBC (identifying RPA opportunities in banking and insurance),
o EY UK (real-time monitoring in risk management and internal audit),
o Terumo (improving customer satisfaction in medical industry),
o Nokia (merger and acquisition),
o Piraeus Bank (reducing lead time and meeting SLAs in banking and finance) and many more.
Subscribe to QPR’s YouTube channel for easy access to 50+ process mining and digital transformation customer interviews, customer presentations, product and methodology videos.